Outsource Support Ltd

Your Virtual IT Department

Support with Monthly Site Visits from £ 6000 p/a

The Safest Option for any SME

Through experience OSL has found this to be the most popular service. Any SME knows IT is a central part of any business operation. OSLís Gold Service provides regular monthly checkups and routine maintenance on site as well as all the other Remote and Dial in support services to ensure your business stays up and running. OSL believes in regular preventative maintenance as opposed to waiting for it to break and then coming to fix it. This mode of support has proven to keep networks up and running far more efficiently.

 Monthly On Site Maintenance - Regular on site visits to ensure all Servers and PCs are up to speed.

 Telephone Support - at the end of the line.

 Remote dial in support - to give support right to your desktop.

 Emergency Engineer Callout - Sometimes the unexpected happens, emergency callouts are covered in the price of the package.

 Network Audit and Monitoring - Do you know how your network is built? Did your network grow from 2 PCs in an unstructured format† to an unmanaged mess?

 Network Security - As your network has grown, has your security reduced? Who can now access your sensitive data?

 Project planning - Ensure your network or IT infrastructure is able to cope with your business growth.

 Hardware and Software - Supply, Installation and Configuration.

 Disaster Recovery - Ensure your data is properly backed up and checked regularly.

 Third Party Warranty Management - As and when hardware breaks down OSL will do the legwork for you when it comes to chasing suppliers and getting engineers on to site to repair or replace faulty products still under warranty.

 Wide Area Networking - Do you have multiple offices or a warehouse in a different location? Using new technologies, offices and warehouses can now be securely linked into your head office systems without the need for expensive leased lines.

 Virtual Private Networks - Allow your sales staff to access the office systems whilst on the road. Give yourself the option of working from home with full secure access to your office.

VPNs

Access your network from anywhere

Gold Service

t: 0845 257 6283